To request a cancellation you must provide Campbell’s Bakery with written notice via email. Unless you have received acknowledgement from us that we have received your request, you cannot consider your request accepted. You may only terminate the contract in the circumstances set out below:

Course cancellations with more than three months from of the start of your course

You may request a change of course date up to three months before the start of the course and we will happily transfer you to another course date, subject to availability.

You may also request a refund up to three months before the start of the course you have booked. 

Course cancellations within three months of the start of your course

If you are unable to attend a course within 3 months of the start of the course, we regret that we will be unable to  refund or reschedule the workshop.

Travel insurance

We strongly recommend travel insurance that will cover your costs in the event of you being unable to attend your course.

Travel insurance will cover you for many issues that may prevent you from attending your course such as travel disruption, illness, sickness of an immediate relative, etc.

Gift vouchers:

Refunds are not available on gift voucher purchases, nor can gift vouchers be exchanged for cash or other goods. Gift vouchers are transferable, so if you are unable to make your course, you may contact us to nominate a replacement. Gift vouchers are valid for one year from their date of purchase.

Cancellations by Campbell’s Bakery:

Campbell’s Bakery is entitled to cancel any course at any time subject to the repayment of any deposit and fees received in respect of the course or the part of the course which has been cancelled.

In the unlikely event of cancellation of a course by ourselves, we undertake to offer a suitable transfer to an alternative date or course, or a full refund (within 14 days) of any course fees. However if the workshop was paid for by gift voucher(s), we will replace the vouchers to the value.

We cannot be held liable for any third-party costs, such as travel bookings or accommodation with hotels other than our own.

Refunds: 

No refund will be made if you fail to attend all or any part of a course (and Campbell’s Bakery is unable to reallocate your place).

All refunds are made to the source of the initial payment, ie. fees paid by a credit card can only be refunded to the same card.

Privacy policy: 

We do not store credit card details nor do we share customer details with any 3rd parties.

Liability: Campbell’s Bakery will not accept responsibility for the loss of any personal possessions.